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Spa Policies


Policies/Spa Rules

At Thrive Med Spa & Wellness, our highest goal is to make sure that each and every client has a relaxing and enjoyable time at our spa. To help us accomplish this goal, please make sure that your cell phone is turned off. If you must make a call, please step out of our facility to make your call.
While we love children, for their safety and the relaxation of others, we ask that they do not accompany clients during treatments.


Cancellation policy:

In the event that you must cancel your appointment, please make sure to give 24 hours notice or you will be charged in full. With larger parties, more advanced notice of cancellation may be requested.


Complete Relaxation Assurance

Please Arrive 15 minutes before your scheduled appointment to ensure full relaxation time.
Each client’s privacy and modesty is respected by the use of proper draping at all times.
At Thrive Med Spa & Wellness, our therapists work as a team. We encourage our clients to feel comfortable working with any one of our qualified technicians for treatments.


Ethics Policy

Therapeutic Massage is strictly non-sexual. Sexual misconduct on the part of the massage therapist is grounds for dismissal from the American Massage Therapy Association (AMTA), from employment with Thrive Med Spa & Wellness and for the State of NH license to be revoked. If a client expresses interest in sexual services, the therapists will terminate the treatment immediately and payment for the appointed service will be rendered in full.


Thrive Med Spa & Wellness
501 Islington St, Suite 1C
Portsmouth, NH 03801
Phone: 603-496-8802
Office Hours

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